Customer service. Nowadays, people might wonder what that is. It seems everywhere you go, computers are taking the place of employees and people do the bare minimum to get by at their jobs. At the bankruptcy law office of WM Law, we have live people answering the phones Monday through Friday from 8:30 a.m. to 5:30 p.m.
Our staff prides itself on being courteous and having the answers to common questions. When a question requires a legal answer, an attorney is able to get that answer to the client in a timely manner. We aren’t annoyed when clients call. It’s our job to help and we do it with a smile, even when our clients are stressed out by an upcoming foreclosure, a pending repossession, or a wage garnishment.
We take the time to listen and do our best to quell their fears. One of the questions we ask at our first appointment is how the potential client was treated when they called in to the office. We want to ensure we are doing a good job and are friendly at all times. Call today to talk with a live person about your financial situation.